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Privacy Policy

Sameepam – The Matchmaker

Effective Date: 13 June 2025

At Sameepam, your privacy is of the utmost importance to us. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you use our matchmaking platform, in accordance with Indian laws and data protection rules.

1. Information We Collect

We collect the following types of personal and sensitive personal data from users:

Personal Information:

  • Name, Date of Birth, Gender, Contact Number, Email ID
  • Address, Religion, Caste, Language, Education
  • Occupation, Income, Family Details

Sensitive Personal Data:

  • Password
  • Sexual orientation and preferences
  • Physical and mental health details (if disclosed voluntarily)
  • Photographs, ID proof (for verification)
  • Messages or communications on our platform

Usage Data:

  • IP address, browser type, access time
  • Clickstream and interaction logs on the platform

2. Purpose of Collection and Use

We collect your data to:

  1. Enable matchmaking by sharing appropriate profile information with other registered users.
  2. Provide personalized search results and recommendations.
  3. Facilitate communication between matched users.
  4. Conduct verification and fraud prevention.
  5. Improve our services and user experience.
  6. Comply with applicable Indian laws.

3. Consent and Control

By using Sameepam, you give us consent to collect and process your personal information. You can:

  1. Withdraw your consent at any time by deactivating your profile.
  2. Edit or delete your information through the user dashboard.
  3. Opt-out of communications via your notification settings.

4. Data Sharing and Disclosure

We may share your information:

  1. With other registered users based on your visibility settings.
  2. With our internal team and service providers (e.g., cloud hosting, analytics).
  3. In response to legal requests from Indian law enforcement agencies.
  4. In the event of a merger, acquisition, or sale of business assets.

We do not sell your personal data to third parties.

5. Data Storage and Security

  1. All data is stored on secure servers with encryption, firewalls, and access controls.
  2. Passwords are stored in hashed format.
  3. Two-factor authentication is recommended for added security.
  4. Retention: Your data is retained until your account is deleted or as required by law.

6. Children’s Privacy

Our services are intended for individuals aged 18 years and above. We do not knowingly collect information from minors.

7. Grievance Redressal

As per Rule 5(9) of the IT Rules, 2011, you may contact our Grievance Officer:

Grievance Officer: Office Manager
Email: officesameepam@gmail.com
Phone: +91 80753 24709
Address: Framtidv Pvt. Ltd, Sameepam – The Matchmaker
G2 Thejus, Future Techno Village, Pangappara
Thiruvananthapuram, Kerala – 695581

Complaints will be acknowledged within 24 hours and resolved within 15 days.

8. Your Rights Under Indian Law

You have the right to:

  1. Access your data.
  2. Request corrections or deletions.
  3. Withdraw consent.
  4. Lodge a complaint with the Grievance Officer.

Under the Digital Personal Data Protection Act, 2023, additional rights will be available once enforced.

9. Cookies and Tracking

We use cookies to:

  1. Enhance your browsing experience.
  2. Analyze usage patterns.
  3. Provide targeted recommendations.

You can disable cookies in your browser settings.

10. Changes to This Policy

We may update this policy periodically. Any changes will be notified via email or app notifications.

Contact Us

Email: officesameepam@gmail.com
Phone: +91 80753 24709
Office Address:
Framtidv Pvt. Ltd,
Sameepam – The Matchmaker
G2 Thejus, Future Techno Village, Pangappara
Thiruvananthapuram, Kerala – 695581